Terms & Conditions

Sealed Products: Once the product seal has been opened, the product cannot be returned or exchanged.
Proof Required: If you receive a damaged, defective, incorrect, or otherwise problematic product, please provide clear video evidence showing the issue.
Review Process: Our team will review the submitted video and supporting information. After verification, we will determine the appropriate solution based on the situation.
Unboxing Video: We strongly recommend recording a continuous unboxing video from the moment you receive the package until the product is fully unboxed. This will help us verify and resolve any delivery-related issues efficiently.